Complaints grow over social media influencers

TheStar Mon, Jun 24, 2019 08:05am - 4 years View Original






Off the radar: Many social media influencers are unregistered business operators and remain out of the legal boundary.

Off the radar: Many social media influencers are unregistered business operators and remain out of the legal boundary.

FOR 29-year-old office worker surnamed Jang, buying a dress from a popular Instagram influencer who has some 4,000 followers was a money-losing proposition and regretful shopping experience.

“Although the dress was not from a famous brand, it was around 200,000 won (RM713). The seller said the dress is tailor-made, advertising it as a now-or-never deal to own a perfect-fit dress made with high-quality fabric,” said Jang.

But when she received the product, the dress was different from the pre-notified size and colour. So she contacted the seller for a refund, but was refused because the products were “pre-ordered.”

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