Enough bandwith capacity to go around, but…

TheStar Sat, Mar 28, 2020 12:38pm - 4 years View Original


The country’s main connectivity provider, Telekom Malaysia (TM), in a statement to Bernama, said that it remained committed to making its network always on and available to its customers throughout this Movement Control Order (MCO) period to ensure that Malaysians could stay connected with their family, friends and loved ones wherever they are via TM’s services while exercising social distancing, in line with the guidelines provided by the Ministry of Health.

KUALA LUMPUR: With most Malaysians now working from home because of the COVID-19 pandemic and extended movement control order (MCO) until April 14, there has also been an increase in complaints of slow internet.

Users have been voicing out their frustration in social media platforms. Whether it be students unable to finish their assignments or employees not being able to connect with their colleagues through online video conferencing tools such as Skype or Zoom.

A check by Bernama on twitter found that these complaints were not directed to one specific player but rather all telco players alike, which bodes the questions, do telco companies provide enough bandwidth capacity to cater to the surge in people working from home?

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