GHL’s online payment arm enables wider McDelivery payment options

TheEdge Wed, Oct 14, 2020 10:05am - 3 years View Original


KUALA LUMPUR (Oct 14): GHL Systems Bhd’s online payment arm eGHL has teamed up with McDonald's Malaysia to enable a wider range of payment options for the McDelivery online ordering service with more flexibility for customers along with safety and security features that simplify online payments.

In a statement, GHL said eGHL’s solutions simplify the McDelivery process, from a customised payment page that improves the customer checkout experiences to its reconciliation reporting and a simplified refund process that helps resolve frictions and challenges.

It said the new payment options include the enablement of online banking and e-Wallets payment acceptance.

GHL’s group Chief Executive Officer (CEO) Danny Leong said : “GHL is excited to be able to add and expand the payment options available to McDonalds’ delivery service. The COVID-19 impact has been unprecedented and online transactions such as food delivery has become increasingly popular and necessary.

He further added : “Strengthening the payment experience for both consumers and the business owner is essential as e-commerce activities grow substantially.”

eGHL’s features and solutions including the addition of FPX (online banking) as well as e-wallet payment options such as Touch N Go, Boost, and GrabPay empower McDelivery to lead the charge in elevating its customer experience and catering to its diverse customer base’s payment preferences.

Besides, Leong said customers can place their order for McDelivery via mobile app or their desktop browser, and then select any of the available credit or debit card, e-wallets or online banking for payment.

At the time of writing, shares in GHL were unchanged at RM2.11, bringing its market capitalisation to RM1.61 billion. It saw some 26,100 shares traded.

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