Puan Norafizah is a seasoned executive and highly motivated professional with over 20 years of successful experience in the Digital Trust & Security industry, particularly in Public Key Infrastructure (PKI), digital identity, and trust services. She has a proven track record in regulatory compliance, strategic planning, and the successful delivery of complex digital trust projects across government and private sectors.

She began her career at Post DigiCert Sdn Bhd (1998-2005), progressing from Marketing Executive to Business Development & Marketing Manager. During her tenure, she played a key role in promoting the early adoption of digital signature solutions among government agencies.

From 2005 to 2014, she served as Head of Business Development & Customer Support at MSC Trustgate.com Sdn Bhd, driving business growth and managing PKI operations, while also strengthening industry credibility through frequent speaking engagements.

Between 2014 and 2017, she was Head of Business Development & Compliance at Telekom Applied Business Sdn Bhd, playing a key role in maintaining its Certification Authority (CA) license and overseeing end-to-end project implementation.

At Raffcomm Technologies Sdn Bhd (2017-2019), she served as Head of Business & Compliance, where she was instrumental in obtaining CA status and establishing internal governance and compliance frameworks.

From 2019 to 2021, she served as Group Chief Operating Officer at both Raffcomm Technologies Sdn Bhd and Raffcomm Sdn Bhd, leading major projects in digital signature, identity, and cybersecurity. Her expertise in governance, risk, and compliance has consistently enabled the alignment of regulatory requirements with business objectives, reinforcing stakeholder trust.

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