AGAINST the backdrop of the tumultuous year, mobile virtual network operator XOX Bhd has been practicing a new and better way of doing things.
Ever since it began its journey in 2009, XOX has placed priority on customer experience and satisfaction as key aspects for each innovation it embarks on.
Fast forward to 2020, with the world shaken by the waves of Covid-19 that have not only shifted the way people live their lives but also how businesses operate, countless sectors are suffering from the potential economic downturn, the effects of which could last for years to come.
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